Serving...

So as many of you know, I work at a restaurant. Islands is the name. We offer quality food served safely. I got a job working for Islands in December of 2006. I began working on the day after Christmas which is the 26th. Never had I realized how much went into serving people at a restaurant. To attain the position of server while working at Islands one needs to start off as a host. Hosts do lots of little chores. Their first and ultimate responsibility is to seat people when they walk into our store. Islands holds them to a standard of opening the door for guests and giving them an enthusiastic greeting! The host will then take them to an open table that will be decided upon by taking into account the number of tables each server has and who was last sat. You find the server who is the least busy and you give them the new table so as to assure them quality service and a quick meal. Hosts also bus tables and keep the restaurant clean. They empty trashes and restock napkins along with keeping buckets filled with a sanitizing solution full and clean. The next position at Islands is the backserver. The backserver is the person who puts food that came out from the cooks into the proper order, ensures that the food is what the person ordered, and is responsible for making sure that every order has the proper condiments and extra foods that the person ordered. The backserver position can be a very stressful job because people hold you responsible if the food came out wrong and it's the backservers job to keep food moving on the line and never stop working otherwise all the food would just build up in the window. In order to work a backserver shift one should know all the abbreviations for the foods and each individual modifier. After one has mastered backserver they are ready to take on the takeout window. Takeout can sometimes be compared to serving and sometimes it is even harder then serving. As a takeout person, one will have to take and order over the phone or in person, then enter it into the computer, wait for all the food to come out of the window, check the food, individually box up the items, package the boxed items and provide the customer with the necessary utensils and condiments in separate containers. Once the takeout spot is mastered then one will be ready to serve. After training for multiple shifts. More to come next week.